All Systems Operational
Vitelity API ? Operational
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
Outbound Calling Operational
Toll Free Calling Operational
International Calling Operational
9-1-1 / Emergency Services Operational
"nolatch" flag users ? Operational
90 days ago
100.0 % uptime
Today
Fax Services Operational
vFax Operational
Fax Enabled Device Operational
View My Fax Portal Operational
Messaging Operational
Inbound Messaging (SMS) Operational
Outbound Messaging (SMS) Operational
Voicemail Messaging Operational
Hosted Servers Operational
Hosted Server(s) Operational
Data Center Operational
VitelShield ? Operational
Customer Portal Operational
Customer Portal ? Operational
Portal Reporting Tools Operational
Ticketing System Operational
Email communication for ticketing system Operational
Customer Portal communication for ticketing system Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 1, 2022

No incidents reported today.

Sep 30, 2022

No incidents reported.

Sep 29, 2022
Completed - The scheduled maintenance has been completed.
Sep 29, 05:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 05:00 CDT
Scheduled - Vitelity Service Affecting Notification

Start Time/Date: 09/29/2022 5:00 Hrs Central
End Time/Date: 09/29/2022 5:30 Hrs Central

Maintenance ID: 2114

Description: Vitelity Engineers will be performing emergency maintenance to replace a faltering core switch.

Impact: Services will be impacted while this switch is being replaced. Engineers will strive to make this impact as brief as possible, and will likely be less than the full window posted.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Sep 28, 11:50 CDT
Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022
Completed - The scheduled maintenance has been completed.
Sep 21, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 20:00 CDT
Scheduled - Vitelity Network Operations Center

Start Time/Date: 09/21/2022 20:00hrs Central
End Time/Date: 09/21/2022 23:00hrs Central

Maintenance ID: 2097

Description: Development will be performing system updates to the customer portal.

Impact: The customer portal will experience intermittent availability throughout the duration of the maintenance.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Sep 13, 13:50 CDT
Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.