All Systems Operational
Vitelity API ? Operational
SIP Trunking Operational
Inbound Calling Operational
Outbound Calling Operational
Toll Free Calling Operational
International Calling Operational
9-1-1 / Emergency Services Operational
Fax Services Operational
vFax Operational
Fax Enabled Device Operational
View My Fax Portal Operational
Messaging Operational
Inbound Messaging (SMS) Operational
Outbound Messaging (SMS) Operational
Voicemail Messaging Operational
Hosted Servers Operational
Hosted Server(s) Operational
Data Center Operational
VitelShield ? Operational
Customer Portal Operational
Customer Portal ? Operational
Portal Reporting Tools Operational
Ticketing System Operational
Email communication for ticketing system Operational
Customer Portal communication for ticketing system Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 2, 2023

No incidents reported today.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023
Completed - The scheduled maintenance has been completed.
Jan 24, 23:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 23:01 CST
Scheduled - Vitelity Service Affecting Notification

Start Time/Date: 1/24/2023 23:00 hrs Central
End Time/Date: 1/24/2023 23:30 hrs Central

Maintenance ID: 2200

Description: Vitelity engineers will be working on the voice servers to apply improvements.

Impact: Registering devices will need to re-register once work is complete.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Jan 20, 17:13 CST
Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.