All Systems Operational
Vitelity API
Operational
SIP Trunking Operational
Inbound Calling Operational
Outbound Calling Operational
Toll Free Calling Operational
International Calling Operational
9-1-1 / Emergency Services Operational
Fax Services Operational
vFax Operational
Fax Enabled Device Operational
View My Fax Portal Operational
Messaging Operational
Inbound Messaging (SMS) Operational
Outbound Messaging (SMS) Operational
Voicemail Messaging Operational
Hosted Servers Operational
Hosted Server(s) Operational
Data Center Operational
VitelShield
Operational
Customer Portal Operational
Customer Portal
Operational
Portal Reporting Tools Operational
Ticketing System Operational
Email communication for ticketing system Operational
Customer Portal communication for ticketing system Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 29, 2023

No incidents reported today.

Sep 28, 2023

No incidents reported.

Sep 27, 2023
Completed - The scheduled maintenance has been completed.
Sep 27, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 20:00 CDT
Scheduled - Vitelity Network Operations Center

Start Time/Date: 09/26/2023 20:00 Hrs Central
End Time/Date: 09/27/2023 00:00 Hrs Central
Backup Time: 09/28/2023 20:00 Hrs Central

Maintenance ID: 2403

Description: Development will be performing system updates to the customer portal.

Impact: The customer portal will experience intermittent availability throughout the duration of the maintenance.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Sep 19, 12:19 CDT
Sep 26, 2023
Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.