Vitelity Service Affecting Notification (Low Probability)
Start Time/Date: 06/18/2025 22:00 Hrs Central
End Time/Date: 06/19/2025 04:00 Hrs Central
Backup Date: 06/19/2025 22:00 Hrs Central
Maintenance ID: 2884
Description: Vitelity Engineers will be upgrading firmware on our Carrier SBCs, which are operating in High Availability configuration, as well as Geo-diverse.
Impact: No expected customer impact.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted on
May 29, 2025 - 15:25 CDT
Vitelity Network Operations Center
Start Time/Date: 06/24/2025 20:00 Hrs Central
End Time/Date: 06/25/2025 00:00 Hrs Central
Backup Date: 06/26/2025 20:00 Hrs Central
Maintenance ID: 2893
Description: Development will be performing system updates to the customer portal and backend supporting servers.
Impact: The customer portal will experience intermittent availability throughout the duration of the maintenance.
While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted on
Jun 13, 2025 - 14:28 CDT