All Systems Operational

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To access your Vitelity services directly, go to https://portal.vitelity.net

Vitelity API Operational
SIP Trunking Operational
Inbound Calling Operational
Outbound Calling Operational
International Calling Operational
9-1-1 / Emergency Services Operational
Fax Services Operational
vFax Operational
Fax Enabled Device Operational
View My Fax Portal Operational
Messaging Services Operational
Inbound Messaging (SMS) Operational
Outbound Messaging (SMS) Operational
Voicemail Messaging Operational
Hosted Servers Operational
Hosted Server(s) Operational
Data Center Operational
VitelShield Operational
Customer Portal Operational
Customer Portal Operational
Portal Reporting Tools Operational
Ticketing System Operational
Email Communication Operational
Customer Portal Communication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Vitelity Maintenance ID# 060226 Jun 2, 2026 17:00-21:00 CDT

Vitelity Service Affecting Notification

Start Time/Date: 6-2-26 4pm MT
End Time/Date: 6-2-26 8pm MT

Maintenance ID: 060226

Description: Vitelity will be performing maintenance on our email processor.

Impact: Emails may be delayed while the update is deployed.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
Posted on Jun 01, 2026 - 13:22 CDT
Jun 2, 2026

No incidents reported today.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026
Vitelity Maintenance ID# 052726 May 27th 2026- Service Affecting
Completed - The scheduled maintenance has been completed.
May 27, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 20:00 CDT
Scheduled - Vitelity Service Affecting Notification

Start Time/Date: 5-20 7pm MT
End Time/Date: 5-20 11pm MT

Description: We will perform inbound fax services.

Impact: Inbound faxes may be delayed by several minutes during this window.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
May 24, 01:52 CDT
May 26, 2026
Vitelity Maintenance ID# 052626 May 26th 2026- Service Affecting
Completed - The scheduled maintenance has been completed.
May 26, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 20:00 CDT
Scheduled - Vitelity Service Affecting Notification

Start Time/Date: 5-20 7pm MT
End Time/Date: 5-20 11pm MT

Description: We will perform voice maintenance on inbound25 (66.241.111.30) and 66.241.111.31

Impact: Calls active on these servers will drop when maintenance is deployed. They will resume once it has been completed.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
May 24, 01:50 CDT
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Vitelity Maintenance ID# 052026 May 20th 2026- Service Affecting
Completed - The scheduled maintenance has been completed.
May 21, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 20:00 CDT
Scheduled - Vitelity Service Affecting Notification

Start Time/Date: 5-20 7pm MT
End Time/Date: 5-20 11pm MT

Description: We will perform voice maintenance on inbound25 (66.241.111.30) and 66.241.111.31

Impact: Calls active on these servers will drop when maintenance is deployed. They will resume once it has been completed.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
May 18, 11:00 CDT
May 20, 2026
May 19, 2026

No incidents reported.

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