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Degraded Performance
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Maintenance
Scheduled Maintenance
Vitelity Maintenance ID# 2717 10/05/2024 - Service Affecting
Oct 5, 2024 19:00-23:00 CDT
Vitelity Service Affecting Notification
Start Time/Date: 10/05/2024 19:00 Hrs Central
End Time/Date: 10/06/2024 00:00 Hrs Central
Backup Date: 10/06/2024 19:00 Hrs Central
Maintenance ID: 2717
Description: Vitelity engineers will be working on a scheduled upgrade to the network.
Impact: The following impacts are expected during the maintenance window:
Portal.vitelity.net inaccessible
API inaccessible
Voice calls will not be affected, but any call treatment changes during the maintenance may not change until after the maintenance has completed.
CDR and Voicemail delays are also possible.
Faxes will be impacted
SMS will be impacted
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted on Sep 16, 2024 - 16:26 CDT
Start Time/Date: 10/05/2024 19:00 Hrs Central
End Time/Date: 10/06/2024 00:00 Hrs Central
Backup Date: 10/06/2024 19:00 Hrs Central
Maintenance ID: 2717
Description: Vitelity engineers will be working on a scheduled upgrade to the network.
Impact: The following impacts are expected during the maintenance window:
Portal.vitelity.net inaccessible
API inaccessible
Voice calls will not be affected, but any call treatment changes during the maintenance may not change until after the maintenance has completed.
CDR and Voicemail delays are also possible.
Faxes will be impacted
SMS will be impacted
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted on Sep 16, 2024 - 16:26 CDT