Monitoring - A fix has been implemented and we are monitoring the results.
Mar 23, 2026 - 14:03 CDT
Mar 23, 2026 - 14:03 CDT
Identified - Vitelity teams are currently investigating reports of VitelShield not being accessible for some customers with virtual hosted servers. All appropriate teams are actively engaged. We will continue to keep status.vitelity.com updated with the progress details.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center.
Mar 18, 2026 - 11:33 CDT
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center.
Mar 18, 2026 - 11:33 CDT
About This Site
To access your Vitelity services directly, go to https://portal.vitelity.net
Vitelity API
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Vitelity Maintenance ID# 3109 03/31/2026 -(Low Probability) Service Affecting Mar 31, 2026 20:00 - Apr 1, 2026 00:00 CDT
Vitelity Network Operations Center
Start Time/Date: 03/31/2026 20:00 Hrs Central
End Time/Date: 04/01/2026 00:00 Hrs Central
Backup Date: 04/01/2026 20:00 Hrs Central
Maintenance ID: 3109
Description: Development will be performing system updates to the customer portal and backend systems.
Impact: The customer portal may experience intermittent availability throughout the duration of the maintenance.
While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted on Mar 27, 2026 - 16:21 CDT
Start Time/Date: 03/31/2026 20:00 Hrs Central
End Time/Date: 04/01/2026 00:00 Hrs Central
Backup Date: 04/01/2026 20:00 Hrs Central
Maintenance ID: 3109
Description: Development will be performing system updates to the customer portal and backend systems.
Impact: The customer portal may experience intermittent availability throughout the duration of the maintenance.
While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted on Mar 27, 2026 - 16:21 CDT