All Systems Operational

Vitelity API ? Operational
SIP Trunking Operational
Inbound Calling Operational
Outbound Calling Operational
International Calling Operational
9-1-1 / Emergency Services Operational
Fax Services Operational
vFax Operational
Fax Enabled Device Operational
View My Fax Portal Operational
Messaging Services Operational
Inbound Messaging (SMS) Operational
Outbound Messaging (SMS) Operational
Voicemail Messaging Operational
Hosted Servers Operational
Hosted Server(s) Operational
Data Center Operational
VitelShield ? Operational
Customer Portal Operational
Customer Portal ? Operational
Portal Reporting Tools Operational
Ticketing System Operational
Email Communication Operational
Customer Portal Communication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Vitelity Maintenance ID# 2919 07/22/2025 -(Low Probability) Service Affecting Jul 22, 2025 20:00 - Jul 23, 2025 00:00 CDT

Vitelity Network Operations Center

Start Time/Date: 07/22/2025 20:00 Hrs Central
End Time/Date: 07/23/2025 00:00 Hrs Central
Backup Date: 07/24/2025 20:00 Hrs Central

Maintenance ID: 2919

Description: Development will be performing system updates to the customer portal.

Impact: The customer portal will experience intermittent availability throughout the duration of the maintenance. No expected impact to customer traffic.

While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Posted on Jul 18, 2025 - 16:30 CDT
Jul 18, 2025

No incidents reported today.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Completed - The scheduled maintenance has been completed.
Jul 8, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 22:00 CDT
Scheduled - Vitelity Service Affecting Notification

Start Time/Date: 07/07/2025 22:00 Hrs Central
End Time/Date: 07/08/2025 04:00 Hrs Central
Backup Date: 07/08/2025 22:00 Hrs Central

Maintenance ID: 2904

Description: Vitelity engineers will be performing firmware updates to the carrier SBCs in Dallas, and Plymouth. These SBCs operate in High Availability pairs, and use SRV to provide geo-redundancy.

Impact: No customer impact is expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Jun 27, 17:14 CDT
Jul 7, 2025
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.