All Systems Operational

Vitelity API ? Operational
SIP Trunking Operational
Inbound Calling Operational
Outbound Calling Operational
International Calling Operational
9-1-1 / Emergency Services Operational
Fax Services Operational
vFax Operational
Fax Enabled Device Operational
View My Fax Portal Operational
Messaging Services Operational
Inbound Messaging (SMS) Operational
Outbound Messaging (SMS) Operational
Voicemail Messaging Operational
Hosted Servers Operational
Hosted Server(s) Operational
Data Center Operational
VitelShield ? Operational
Customer Portal Operational
Customer Portal ? Operational
Portal Reporting Tools Operational
Ticketing System Operational
Email Communication Operational
Customer Portal Communication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 23, 2025

No incidents reported today.

May 22, 2025

No incidents reported.

May 21, 2025
Vitelity Maintenance ID# 2873 05/20/2025 - Service Affecting
Completed - The scheduled maintenance has been completed.
May 21, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 20:00 CDT
Scheduled - Vitelity Network Operations Center

Start Time/Date: 05/20/2025 20:00 Hrs Central
End Time/Date: 05/21/2025 00:00 Hrs Central
Backup Date: 05/22/2025 20:00 Hrs Central

Maintenance ID: 2873

Description: Development will be performing system updates to the customer portal.

Impact: The customer portal will experience intermittent availability throughout the duration of the maintenance.

While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
May 16, 16:09 CDT
May 20, 2025
May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025
Vitelity Maintenance ID# 2781 05/13/2025 -(Low Probability) Service Affecting
Completed - The scheduled maintenance has been completed.
May 13, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 17:00 CDT
Scheduled - Vitelity Network Operations Center

Start Time/Date: 05/13/2025 17:00 Hrs Central
End Time/Date: 05/13/2025 21:00 Hrs Central

Maintenance ID: 2781

Description: Development will be performing system updates.

Impact: There is no expected customer impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
May 13, 09:43 CDT
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage