All Systems Operational
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SIP Trunking Operational
Inbound Calling Operational
Outbound Calling Operational
International Calling Operational
9-1-1 / Emergency Services Operational
Fax Services Operational
vFax Operational
Fax Enabled Device Operational
View My Fax Portal Operational
Messaging Services Operational
Inbound Messaging (SMS) Operational
Outbound Messaging (SMS) Operational
Voicemail Messaging Operational
Hosted Servers Operational
Hosted Server(s) Operational
Data Center Operational
VitelShield ? Operational
Customer Portal Operational
Customer Portal ? Operational
Portal Reporting Tools Operational
Ticketing System Operational
Email Communication Operational
Customer Portal Communication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Vitelity Maintenance ID# 2672 06/25/2024 - Service Affecting Jun 25, 2024 20:00 - Jun 26, 2024 00:00 CDT
Vitelity Network Operations Center

Start Time/Date: 06/25/2024 20:00 Hrs Central
End Time/Date: 06/26/2024 00:00 Hrs Central
Backup Date: 06/27/2024 20:00 Hrs Central

Maintenance ID: 2672

Description: Development will be performing system updates to the customer portal.

Impact: The customer portal will experience intermittent availability throughout the duration of the maintenance. There is no expected impact on actual traffic.

While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Posted on Jun 20, 2024 - 12:25 CDT
Past Incidents
Jun 22, 2024

No incidents reported today.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024
Completed - The scheduled maintenance has been completed.
Jun 13, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 17:00 CDT
Scheduled - Vitelity Network Operations Center

Start Time/Date: 06/13/2024 17:00 Hrs Central
End Time/Date: 06/13/2024 22:00 Hrs Central
Backup Date: 06/14/2024 17:00 Hrs Central

Maintenance ID: 2664

Description: Development will be performing system updates to the customer portal.

Impact: The customer portal may experience intermittent availability throughout the duration of the maintenance.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Jun 11, 11:27 CDT
Jun 12, 2024
Completed - The scheduled maintenance has been completed.
Jun 12, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 22:00 CDT
Scheduled - Vitelity Service Affecting Notification (Low Probability)

Start Time/Date: 06/12/2024 22:00 Hrs Central
End Time/Date: 06/12/2024 23:00 Hrs Central

Maintenance ID: 2667

Description: Vitelity engineers will be performing an update to the anti-spoofing protocols of the network.

Impact: No expected customer impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Jun 11, 10:58 CDT
Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.