All Systems Operational
Vitelity API ? Operational
SIP Trunking Operational
Inbound Calling Operational
Outbound Calling Operational
International Calling Operational
9-1-1 / Emergency Services Operational
Fax Services Operational
vFax Operational
Fax Enabled Device Operational
View My Fax Portal Operational
Messaging Services Operational
Inbound Messaging (SMS) Operational
Outbound Messaging (SMS) Operational
Voicemail Messaging Operational
Hosted Servers Operational
Hosted Server(s) Operational
Data Center Operational
VitelShield ? Operational
Customer Portal Operational
Customer Portal ? Operational
Portal Reporting Tools Operational
Ticketing System Operational
Email Communication Operational
Customer Portal Communication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Vitelity Network Operations Center

Start Time/Date: 11/12/2024 17:00 Hrs Central
End Time/Date: 11/12/2024 21:00 Hrs Central
Backup Start Date: 11/14/2024 17:00 Hrs Central

Maintenance ID: 2749

Description: Development will be performing system updates to the customer portal.

Impact: The customer portal will experience intermittent availability throughout the duration of the maintenance.

While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Posted on Nov 07, 2024 - 08:43 CST
Past Incidents
Nov 9, 2024

No incidents reported today.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

Nov 5, 2024

No incidents reported.

Nov 4, 2024
Completed - The scheduled maintenance has been completed.
Nov 4, 19:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 19:00 CST
Scheduled - Vitelity Service Affecting Notification

Start Time/Date: 11/04/2024 19:00 Hrs Central
End Time/Date: 11/04/2024 19:30 Hrs Central
Backup Date: 11/6/2024 19:00 Hrs Central

Maintenance ID: 2742

Description: Vitelity engineers will be performing maintenance on the network.

Impact: No expected customer impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Oct 23, 17:06 CDT
Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024

No incidents reported.

Oct 29, 2024

No incidents reported.

Oct 28, 2024
Completed - The scheduled maintenance has been completed.
Oct 28, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 13:00 CDT
Scheduled - Vitelity Service Affecting Notification

Start Time/Date: 10/28.2024 13:00 Hrs Central
End Time/Date: 10/28/2024 17:00 Hrs Central
Backup Date: 10/29/2024 13:00 Hrs Central

Maintenance ID: 2744

Description: Vitelity engineers will be performing emergency maintenance to the network.

Impact: No Expected customer impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Oct 28, 12:54 CDT
Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.