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Degraded Performance
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Maintenance
Scheduled Maintenance
Vitelity Maintenance ID# 2319 - Service Affecting
Jun 21, 2023 23:00-23:30 CDT
Vitelity Service Affecting Notification
Start Time/Date: 06/21/2023 23:00 Hrs Central
End Time/Date: 06/21/2023 23:30 Hrs Central
Maintenance ID: 2319
Description: Vitelity engineers will be working on the network to improve emergency call tracing functionality.
Impact: After the maintenance, for any call without a valid Origination Number assigned, the account Billing Telephone Number will be added to the setup message.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted on May 12, 2023 - 09:03 CDT
Start Time/Date: 06/21/2023 23:00 Hrs Central
End Time/Date: 06/21/2023 23:30 Hrs Central
Maintenance ID: 2319
Description: Vitelity engineers will be working on the network to improve emergency call tracing functionality.
Impact: After the maintenance, for any call without a valid Origination Number assigned, the account Billing Telephone Number will be added to the setup message.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted on May 12, 2023 - 09:03 CDT