Vitelity Status

All Systems Operational

Vitelity API Operational

SIP Trunking Operational

Inbound Calling Operational

Outbound Calling Operational

International Calling Operational

9-1-1 / Emergency Services Operational

Fax Services Operational

vFax Operational

Fax Enabled Device Operational

View My Fax Portal Operational

Messaging Services Operational

Inbound Messaging (SMS) Operational

Outbound Messaging (SMS) Operational

Voicemail Messaging Operational

Hosted Servers Operational

Hosted Server(s) Operational

Data Center Operational

VitelShield Operational

Customer Portal Operational

Portal Reporting Tools Operational

Ticketing System Operational

Email Communication Operational

Customer Portal Communication Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Vitelity Maintenance ID# 2739 10/22/2024 - Service Affecting Oct 22, 2024 20:00 - Oct 23, 2024 00:00 CDT

Vitelity Network Operations Center

Start Time/Date: 10/22/2024 20:00 Hrs Central
End Time/Date: 10/23/2024 00:00 Hrs Central
Backup Date: 10/24/2024 20:00 Hrs Central

Maintenance ID: 2739

Description: Development will be performing system updates to the customer portal.

Impact: The customer portal may experience intermittent availability throughout the duration of the maintenance.

While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
Posted on Oct 18, 2024 - 14:42 CDT

Past Incidents

Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

Vitelity Maintenance ID# 2736 10/10/2024 -(Low Probability) Service Affecting

Completed - The scheduled maintenance has been completed.
Oct 10, 21:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 17:00 CDT

Scheduled - Vitelity Service Affecting Notification (Low Probability)

Start Time/Date: 10/10/2024 17:00 Hrs Central
End Time/Date: 10/10/2024 21:00 Hrs Central
Backup Time: 10/15/2024 17:00 Hrs Central

Maintenance ID: 2736

Description: Vitelity engineers will be performing updates on the system.

Impact: No expected customer impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
Oct 4, 16:31 CDT

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.