Vitelity Maintenance ID# 2919 07/22/2025 -(Low Probability) Service Affecting

Scheduled for Jul 22, 20:00 CDT - Jul 23, 00:00 CDT

Scheduled

Vitelity Network Operations Center

Start Time/Date: 07/22/2025 20:00 Hrs Central
End Time/Date: 07/23/2025 00:00 Hrs Central
Backup Date: 07/24/2025 20:00 Hrs Central

Maintenance ID: 2919

Description: Development will be performing system updates to the customer portal.

Impact: The customer portal will experience intermittent availability throughout the duration of the maintenance. No expected impact to customer traffic.

While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Posted Jul 18, 2025 - 16:30 CDT

This scheduled maintenance affects: Customer Portal (Customer Portal, Portal Reporting Tools), SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services), Messaging Services (Inbound Messaging (SMS), Outbound Messaging (SMS), Voicemail Messaging), Fax Services (vFax, Fax Enabled Device, View My Fax Portal), Ticketing System (Email Communication, Customer Portal Communication), and Vitelity API.