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To access your Vitelity services directly, go to https://portal.vitelity.net

Vitelity API Operational
SIP Trunking Operational
Inbound Calling Operational
Outbound Calling Operational
International Calling Operational
9-1-1 / Emergency Services Operational
Fax Services Operational
vFax Operational
Fax Enabled Device Operational
View My Fax Portal Operational
Messaging Services Operational
Inbound Messaging (SMS) Operational
Outbound Messaging (SMS) Operational
Voicemail Messaging Operational
Hosted Servers Operational
Hosted Server(s) Operational
Data Center Operational
VitelShield Operational
Customer Portal Operational
Customer Portal Operational
Portal Reporting Tools Operational
Ticketing System Operational
Email Communication Operational
Customer Portal Communication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Vitelity Maintenance ID# 052026 May 20th 2026- Service Affecting May 20, 2026 20:00 - May 21, 2026 00:00 CDT

Vitelity Service Affecting Notification

Start Time/Date: 5-20 7pm MT
End Time/Date: 5-20 11pm MT

Description: We will perform voice maintenance on inbound25 (66.241.111.30) and 66.241.111.31

Impact: Calls active on these servers will drop when maintenance is deployed. They will resume once it has been completed.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
Posted on May 18, 2026 - 11:00 CDT
May 18, 2026

No incidents reported today.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
Vitelity Emergency Maintenance ID# 3131 05/14/2026 -(Low Probability) Service Affecting
Completed - The scheduled maintenance has been completed.
May 15, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 22:00 CDT
Scheduled - Vitelity Maintenance Notification

Start Time/Date: 05/14/2026 22:00 Hrs Central
End Time/Date: 05/15/2026 04:00 Hrs Central
Backup Date: 05/15/2026 22:00 Hrs Central

Maintenance ID: 3131

Description: Vitelity will be performing some server diagnostics on a backup SBC. No customer impact is expected.

Impact: No expected customer impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.
May 14, 16:02 CDT
May 14, 2026
May 13, 2026
Vitelity Maintenance ID# 051226 - Customer Portal
Completed - The scheduled maintenance has been completed.
May 13, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 20:00 CDT
Scheduled - Vitelity Network Operations Center

Start Time/Date: 5-12-26 7pm MT
End Time/Date: 5-12-26 11pm MT

Maintenance ID:

Description: Development will be performing system updates to the customer portal.

Impact: The customer portal will experience intermittent availability throughout the duration of the maintenance.

While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
May 6, 16:42 CDT
May 12, 2026
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Vitelity Maintenance ID# 050426 Backup - Inbound SBC Maintenance
Completed - The scheduled maintenance has been completed.
May 8, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 20:00 CDT
Scheduled - Vitelity Network Operations Center

Start Time: 7pm MT
End Time: 11pm MT

Description: Voice Engineers will be performing system updates to the inbound SBC 66.241.96.90 and 66.241.96.91

Impact: Active calls on this server will drop when the maintenance begins.

While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
May 7, 15:28 CDT
May 7, 2026
May 6, 2026

No incidents reported.

May 5, 2026
Vitelity Maintenance ID# 050426 // May 4th 2026 - Service Affecting
Completed - The scheduled maintenance has been completed.
May 5, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 20:00 CDT
Scheduled - Vitelity Network Operations Center

Start Time: 11pm MT
End Time: 1am MT

Description: Voice Engineers will be performing system updates to the inbound SBC 66.241.96.90 and 66.241.96.91

Impact: Active calls on this server will drop when the maintenance begins.

While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
Apr 30, 17:49 CDT
May 4, 2026
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