All Systems Operational

Vitelity API Operational
SIP Trunking Operational
Inbound Calling Operational
Outbound Calling Operational
International Calling Operational
9-1-1 / Emergency Services Operational
Fax Services Operational
vFax Operational
Fax Enabled Device Operational
View My Fax Portal Operational
Messaging Services Operational
Inbound Messaging (SMS) Operational
Outbound Messaging (SMS) Operational
Voicemail Messaging Operational
Hosted Servers Operational
Hosted Server(s) Operational
Data Center Operational
VitelShield Operational
Customer Portal Operational
Customer Portal Operational
Portal Reporting Tools Operational
Ticketing System Operational
Email Communication Operational
Customer Portal Communication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 20, 2025

No incidents reported today.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025
Vitelity Maintenance ID# 3030 12/16/2025 - Emergency Service Affecting
Completed - The scheduled maintenance has been completed.
Dec 17, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 20:00 CST
Scheduled - Vitelity Service Affecting Notification

Start Time/Date: 12/16/2025 20:00 Hrs Central
End Time/Date: 12/17/2025 00:00 Hrs Central
Backup Date: 12/17/2025 20:00 Hrs Central


Maintenance ID: 3030

Description: Vitelity engineers will finish migrating the following subnets to new hardware:
inbound1 64.2.142.26
inbound2 64.2.142.27
inbound3 64.2.142.28
inbound4 64.2.142.30
inbound5 64.2.142.31
inbound6 64.2.142.19


Impact: The estimated downtime is 10 minutes for customers that are assigned to above listed servers as they are moved. Active inbound and outbound calls using these servers will be dropped, and new call attempts will fail while the servers are being moved. Calls on other servers will not be impacted.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
Dec 16, 17:11 CST
Dec 16, 2025
Dec 15, 2025
Service Update Notification // Date 01/07/26
Resolved - Hi!

We will be updating the maintenance and outage FROM and REPLY TO email addresses on January 7, 2026 to status@notifications.inteliquent.com and noreply@notifications.inteliquent.com

Please be sure to whitelist this address and/or add to your contacts to not miss any notifications.

Please do not reply to this email as it is unmonitored. If you have questions, please log into your portal and submit a support ticket or call +1-888-898-4835.

Thank you,

Vitelity Network Operations Center
Dec 15, 12:35 CST
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025
Vitelity Maintenance ID# 3023 12/09/2025 - Service Affecting
Completed - The scheduled maintenance has been completed.
Dec 10, 00:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 20:00 CST
Scheduled - Vitelity Network Operations Center

Start Time/Date: 12/09/2025 20:00 Hrs Central
End Time/Date: 12/10/2025 00:00 Hrs Central
Backup Date: 12/11/2025 00:00 Hrs Central

Maintenance ID: 3023

Description: Development will be performing system updates to the customer portal.

Impact: The customer portal may experience intermittent availability throughout the duration of the maintenance.

While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
Dec 5, 11:24 CST
Vitelity Maintenance ID# 3020 12/09/2025 - Service Affecting
Completed - The scheduled maintenance has been completed.
Dec 10, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 20:01 CST
Scheduled - Vitelity Service Affecting Notification

Start Time/Date: 12/09/2025 20:00 Hrs Central
End Time/Date: 12/10/2025 00:00 Hrs Central
Backup Date: 12/10/2025 20:00 Hrs Central


Maintenance ID: 3020

Description: Vitelity engineers will be migrating the following subnets to new hardware:

inbound35.vitelity.net 66.241.99.208
inbound36.vitelity.net 66.241.99.194
inbound37.vitelity.net 66.241.99.108
inbound38.vitelity.net 66.241.99.106
inbound39.vitelity.net 66.241.99.111
inbound44.vitelity.net 66.241.99.144
inbound49.vitelity.net 66.241.99.233



Impact: The estimated downtime is 10 minutes for customers that are assigned to above listed servers as they are moved. Active inbound and outbound calls using these servers will be dropped, and new call attempts will fail while the servers are being moved. Calls on other servers will not be impacted.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
Dec 8, 17:05 CST
Dec 9, 2025
Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

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