All Systems Operational

Vitelity API ? Operational
SIP Trunking Operational
Inbound Calling Operational
Outbound Calling Operational
International Calling Operational
9-1-1 / Emergency Services Operational
Fax Services Operational
vFax Operational
Fax Enabled Device Operational
View My Fax Portal Operational
Messaging Services Operational
Inbound Messaging (SMS) Operational
Outbound Messaging (SMS) Operational
Voicemail Messaging Operational
Hosted Servers Operational
Hosted Server(s) Operational
Data Center Operational
VitelShield ? Operational
Customer Portal Operational
Customer Portal ? Operational
Portal Reporting Tools Operational
Ticketing System Operational
Email Communication Operational
Customer Portal Communication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Vitelity Maintenance ID# 2864v 04/30/2925 -(Low Probability) Service Affecting Apr 30, 2025 22:00 - May 1, 2025 04:00 CDT

Vitelity Service Affecting Notification (Low Probability)

Start Time/Date: 04/30/2025 22:00 Hrs Central
End Time/Date: 05/01/2025 05:00 Hrs Central
Backup Date: 05/01/2025 22:00 Hrs Central

Maintenance ID: 2864v

Description: Vitelity engineers will be upgrading firmware on the firewall pair in Englewood.

Impact: There is NO expected customer impact. In the unlikely event of complications, users may see loss of access to Vitelity portal and API. This would not affect call traffic, only the ability to change call treatment options until restored.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Posted on Apr 24, 2025 - 15:27 CDT
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Completed - The scheduled maintenance has been completed.
Apr 16, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 20:00 CDT
Scheduled - Vitelity Network Operations Center

Start Time/Date: 04/15/2025 20:00 Hrs Central
End Time/Date: 04/16/2025 00:00 Hrs Central
Backup Date: 04/17/2025 20:00 Hrs Central

Maintenance ID: 2855

Description: Development will be performing system updates to the customer portal.

Impact: The customer portal will experience intermittent availability throughout the duration of the maintenance.

While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Apr 10, 17:08 CDT
Apr 15, 2025
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.