Vitelity Status

All Systems Operational

Vitelity API Operational

SIP Trunking Operational

Inbound Calling Operational

Outbound Calling Operational

International Calling Operational

9-1-1 / Emergency Services Operational

Fax Services Operational

vFax Operational

Fax Enabled Device Operational

View My Fax Portal Operational

Messaging Services Operational

Inbound Messaging (SMS) Operational

Outbound Messaging (SMS) Operational

Voicemail Messaging Operational

Hosted Servers Operational

Hosted Server(s) Operational

Data Center Operational

VitelShield Operational

Customer Portal Operational

Portal Reporting Tools Operational

Ticketing System Operational

Email Communication Operational

Customer Portal Communication Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 6, 2025

No incidents reported today.

Nov 5, 2025

Vitelity Maintenance ID# 3003 11/04/2025 - Service Affecting

Completed - The scheduled maintenance has been completed.
Nov 5, 00:01 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 20:01 CST

Scheduled - Vitelity Service Affecting Notification

Start Time/Date: 11/04/2025 20:00 Hrs Central
End Time/Date: 11/05/2025 00:00 Hrs Central

Maintenance ID: 3003

Description: Vitelity engineers will be migrating inbound23.vitelity.net and inbound41.vitelity.net to new hardware.

Impact: Estimated downtime 10 minutes for customers that are assigned to inbound23.vitelity.net and inbound41.vitelity.net. Active voice calls will drop and inbound calls will fail while server is being moved.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
Oct 28, 16:53 CDT

Vitelity Maintenance ID# 3005 11/04/2025 - Service Affecting

Completed - The scheduled maintenance has been completed.
Nov 5, 00:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 20:00 CST

Scheduled - Vitelity Network Operations Center

Start Time/Date: 11/04/2025 20:00 Hrs Central
End Time/Date: 11/05/2025 00:00 Hrs Central
Backup Date: 11/06/2025 20:00 Hrs Central

Maintenance ID: 3005

Description: Development will be performing system updates to the customer portal, and other backend systems.

Impact: The customer portal may have intermittent availability throughout the duration of the maintenance.

While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
Oct 29, 16:33 CDT

Nov 4, 2025

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

Vitelity Maintenance ID# 2991 10/22/2025 - Service Affecting

Completed - The scheduled maintenance has been completed.
Oct 23, 00:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:00 CDT

Scheduled - Vitelity Service Affecting Notification

Start Time/Date: 10/22/2025 20:00 Hrs Central
End Time/Date: 10/23/2025 00:00 Hrs Central
Backup Date: 10/23/2025 20:00 Hrs Central

Maintenance ID: 2991

Description: Vitelity engineers will be migrating inbound27.vitelity.net to new hardware.

Impact: Estimated downtime 10 minutes for customers that are assigned to inbound27.vitelity.net. Active voice calls will drop and inbound calls will fail while server is being moved.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
Oct 17, 18:09 CDT