Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 09, 2025 - 17:00 CDT
Scheduled
Vitelity Network Operations Center
Start Time/Date: 10/09/2025 17:00 Hrs Central End Time/Date: 10/09/2025 21:00 Hrs Central Backup Date: 10/10/2025 17:00 Hrs Central
Maintenance ID: 2979
Description: Development will be performing system updates to the customer portal and backend systems.
Impact: The customer portal may experience intermittent availability throughout the duration of the maintenance.
While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted Oct 06, 2025 - 11:49 CDT
This scheduled maintenance affected: Customer Portal (Customer Portal, Portal Reporting Tools), SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services), Ticketing System (Email Communication, Customer Portal Communication), and Vitelity API.