Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 12, 2023 - 20:00 CDT
Vitelity Service Affecting Notification
Start Time/Date: 06/12/2023 20:00 Hrs Central End Time/Date: 06/12/2023 20:30 Hrs Central
Maintenance ID: 2338
Description: Vitelity engineers will be increasing performance capabilities of the network.
Impact: Vitelity Customer Portal, API's, fax inbound/outbound, CNAM services will be stopped. Customers may experience interruption of those services for 5-7 minutes shortly after 8pm Central. Once work is completed on the server, services will be brought back online and monitored.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.