Vitelity Maintenance ID# 2614 04/16/2024 - Service Affecting
Scheduled Maintenance Report for Vitelity
The scheduled maintenance has been completed.
Posted Apr 17, 2024 - 01:00 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 16, 2024 - 21:00 CDT
Vitelity Network Operations Center

Start Time/Date: 04/16/2024 20:00 Hrs Central
End Time/Date: 04/17/2024 00:01 Hrs Central
Backup Date: 04/18/2024 20:00 Hrs Central

Maintenance ID: 2614

Description: Development will be performing system updates to the customer portal.

Impact: The customer portal may experience intermittent availability throughout the duration of the maintenance, or changes may be delayed. TF Order api calls may be delayed or fail while deploying these updates.

While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
Posted Apr 11, 2024 - 16:43 CDT
This scheduled maintenance affected: Customer Portal (Customer Portal, Portal Reporting Tools), Ticketing System (Email Communication, Customer Portal Communication), and Vitelity API.