Start Time/Date: 02/05/2026 20:00 Hrs Central End Time/Date: 02/06/2026 00:00 Hrs Central Backup Date: 02/09/2026 20:00 Hrs Central
Maintenance ID: 3042 Resched
Description: Vitelity engineers will finish migrating the following subnets to new hardware: 64.2.142.215 64.2.142.111 64.2.142.107 64.2.142.216 64.2.142.190 64.2.142.106 64.2.142.109 64.2.142.187 64.2.142.17 64.2.142.188 64.2.142.9 64.2.142.87 64.2.142.29 64.2.142.18
These used to be in an old outbound.vitelity.net DNS pool with multiple A records, some customer devices appear to have them hard coded as that has not been a DNS pool for years. We will migrate these as well but traffic is minimal.
Impact: The estimated downtime is 10 minutes for customers that are assigned to above listed servers as they are moved. Active inbound and outbound calls using these servers will be dropped, and new call attempts will fail while the servers are being moved. Calls on other servers will not be impacted.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted Feb 03, 2026 - 16:30 CST
This scheduled maintenance affects: SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services).