Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 20, 2024 - 22:00 CST
Scheduled
Vitelity Service Affecting Notification (Low Probability)
Start Time/Date: 02/20/2024 22:00 Hrs Central End Time/Date: 02/21/2024 02:00 Hrs Central Backup Time: 02/22/2024 22:00 Hrs Central
Maintenance ID: 2564
Description: Vitelity Engineers will be working on the network.
Impact: No impact expected, however users may see delay accessing portals, retrieving invoices or CDRs, receiving faxes.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted Feb 15, 2024 - 17:52 CST
This scheduled maintenance affected: Customer Portal (Customer Portal, Portal Reporting Tools), SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services), Fax Services (vFax, Fax Enabled Device, View My Fax Portal), Ticketing System (Email Communication, Customer Portal Communication), and Vitelity API.