Vitelity Maintenance ID# 2627 04/30/2024 - Service Affecting
Scheduled Maintenance Report for Vitelity
The scheduled maintenance has been completed.
Posted May 01, 2024 - 00:00 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 30, 2024 - 20:00 CDT
Vitelity Service Affecting Notification

Start Time/Date: 04/30/2024 20:00 Hrs Central
End Time/Date: 05/01/2024 00:01 Hrs Central
Backup Date: 05/01/2024 20:00 Hrs Central

Maintenance ID: 2627

Description: As previously notified, Legacy API calls will be depreciated during this window. Users can continue signaling with V2.0 api.

Impact: It may be possible during these updates that Legacy API calls that are NOT slated to be depreciated may fail or be delayed during the maintenance.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
Posted Apr 26, 2024 - 10:58 CDT
This scheduled maintenance affected: SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services) and Vitelity API.