Vitelity Outage Notification // Parent Case #xxxxxx // VitelShield Inaccessible

Incident Report for Vitelity

Investigating

Vitelity teams are currently investigating reports of VitelShield not being accessible for some customers. All appropriate teams are actively engaged. We will continue to keep status.vitelity.com updated with the progress details.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket.

Please do not respond to this email address as it is not monitored.

Thank you,
Vitelity Network Operations Center.

Posted Oct 21, 2026 - 15:03 CDT

This incident affects: Hosted Servers (VitelShield).