Vitelity Maintenance ID# 002708 9/3/2024 -(Low Probability) Service Affecting

Scheduled Maintenance Report for Vitelity

Completed

The scheduled maintenance has been completed.

Posted Sep 03, 2024 - 23:30 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 03, 2024 - 23:00 CDT

Scheduled

Vitelity Network Operations Center

Start Time/Date: 09/03/2024 23:00 Hrs Central
End Time/Date: 09/03/2024 23:30 Hrs Central
Backup Date: 09/04/2024 23:00 Hrs Central

Maintenance ID: 2708

Description: Vitelity engineers will be performing system updates.

Impact: There is no expected customer impact for this work.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Posted Aug 28, 2024 - 15:09 CDT

This scheduled maintenance affected: Customer Portal (Customer Portal), SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services), Messaging Services (Inbound Messaging (SMS), Outbound Messaging (SMS), Voicemail Messaging), Fax Services (vFax, Fax Enabled Device, View My Fax Portal), and Vitelity API.