Start Time/Date: 01/20/2026 20:00 Hrs Central End Time/Date: 01/21/2026 00:00 Hrs Central Backup Date: 01/22/2026 20:00 Hrs Central
Maintenance ID: 3049
Description: Vitelity will be performing maintenance on backend servers.
Impact: No customer impact expected.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted Jan 16, 2026 - 15:59 CST
This scheduled maintenance affects: Customer Portal (Customer Portal, Portal Reporting Tools), SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services), Ticketing System (Email Communication, Customer Portal Communication), and Vitelity API.