Vitelity Maintenance ID# 2252 04/11/2023 - Service Affecting
Scheduled Maintenance Report for Vitelity
The scheduled maintenance has been completed.
Posted Apr 12, 2023 - 00:01 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 11, 2023 - 20:00 CDT
Vitelity Service Affecting Notification

Start Time/Date: 04/11/2023 20:00 hrs Central
End Time/Date: 04/12/2023 00:00 hrs Central

Maintenance ID: 2252

Description: Vitelity engineers will be performing maintenance on the network.

Impact: During the maintenance window the applications will restart so brief interruptions to services (several seconds) could occur. Overall customer impact is minimal.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
Posted Apr 11, 2023 - 16:56 CDT
This scheduled maintenance affected: Customer Portal (Customer Portal), SIP Trunking (Inbound Calling, Outbound Calling, Toll Free Calling, International Calling, 9-1-1 / Emergency Services), Messaging Services (Inbound Messaging (SMS), Outbound Messaging (SMS), Voicemail Messaging), Fax Services (vFax, Fax Enabled Device, View My Fax Portal), and Vitelity API.