Vitelity Maintenance ID# 2603 04/01/2024 -(Low Probability) Emergency Service Affecting

Scheduled Maintenance Report for Vitelity

Completed

The scheduled maintenance has been completed.

Posted Apr 01, 2024 - 16:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 01, 2024 - 12:00 CDT

Scheduled

Vitelity Service Affecting Notification (Low Probability)

Start Time/Date: 04/01/2024 12:00 Hrs Central
End Time/Date: 04/01/2024 16:00 Hrs Central
Backup Date: 04/02/2024 12:00 Hrs Central

Maintenance ID: 2603

Description: Vitelity engineers will be working on the Dallas voice server cluster. These servers are redundant.

Impact: No impact is expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Posted Mar 29, 2024 - 21:21 CDT

This scheduled maintenance affected: SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services), Messaging Services (Inbound Messaging (SMS), Outbound Messaging (SMS)), Fax Services (vFax, Fax Enabled Device), and Vitelity API.