Vitelity Maintenance ID# 2710 09/04/2024 -(Low Probability) Service Affecting
Scheduled Maintenance Report for Vitelity
Completed
The scheduled maintenance has been completed.
Posted Aug 30, 2024 - 21:00 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 30, 2024 - 17:00 CDT
Scheduled
Vitelity Service Affecting Notification (Low Probability)

Start Time/Date: 09/04/2024 17:00 Hrs Central
End Time/Date: 09/04/2024 21:00 Hrs Central
Backup Date: 09/05/2024 17:00 Hrs Central

Maintenance ID: 2710

Description: Vitelity engineers will be working on the system.

Impact: No expected impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
Posted Aug 30, 2024 - 09:05 CDT
This scheduled maintenance affected: Customer Portal (Customer Portal, Portal Reporting Tools), SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services), Fax Services (vFax, Fax Enabled Device, View My Fax Portal), Ticketing System (Email Communication, Customer Portal Communication), and Vitelity API.