Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 16, 2023 - 17:00 CST
Scheduled
Vitelity Service Affecting Notification
Start Time/Date: 11/16/2023 17:00 Hrs Central End Time/Date: 11/16/2023 22:00 Hrs Central Backup Date 11/17/2023 17:00 Hrs Central
Maintenance ID: 2445
Description: Vitelity engineers will be working on the API and Vfax to address found issues.
Impact: No expected impact.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted Nov 14, 2023 - 14:05 CST
This scheduled maintenance affected: Customer Portal (Customer Portal, Portal Reporting Tools), SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services), Fax Services (vFax, Fax Enabled Device, View My Fax Portal), and Vitelity API.