Vitelity Maintenance ID# 2250 05/16/2023 - Service Affecting

Scheduled Maintenance Report for Vitelity

Completed

The scheduled maintenance has been completed.

Posted May 17, 2023 - 00:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 16, 2023 - 20:00 CDT

Scheduled

Vitelity Service Affecting Notification

Start Time/Date: 05/16/2023 20:00 Hrs Central
End Time/Date: 05/17/2023 00:00 Hrs Central

Maintenance ID: 2250

Description: Vitelity engineers will be working on the network.

Impact: Customer applications and services may experience brief disruptions of a few seconds during the window. Application reports may be delayed during this window, but not expected to be lost.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Posted May 09, 2023 - 17:02 CDT

This scheduled maintenance affected: SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services), Messaging Services (Inbound Messaging (SMS), Outbound Messaging (SMS), Voicemail Messaging), Fax Services (vFax, Fax Enabled Device, View My Fax Portal), Hosted Servers (Hosted Server(s)), Ticketing System (Email Communication, Customer Portal Communication), Vitelity API, and Customer Portal (Portal Reporting Tools).