Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 11, 2024 - 20:00 CDT
Scheduled
Vitelity Service Affecting Notification (Low Probability)
Start Time/Date: 09/11/2024 20:00 Hrs Central End Time/Date: 09/11/2024 22:00 Hrs Central
Maintenance ID: 2715
Description: Vitelity will be performing a security update. Be on the lookout for messaging from Sinch/Vitelity regarding details.
Impact: No traffic impact expected.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted Sep 06, 2024 - 13:40 CDT
This scheduled maintenance affected: Customer Portal (Customer Portal) and Ticketing System (Email Communication, Customer Portal Communication).