Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 25, 2023 - 20:00 CDT
Update
Vitelity Service Affecting Notification
Start Time/Date: 04/27/2023 20:00 Hrs Central (Date change from 25th to 27th) End Time/Date: 04/28/2023 00:00 Hrs Central
Maintenance ID: 2286
Description: Vitelity engineers will be working on the network.
Impact: During the maintenance window the applications will restart so brief interruptions to services (several seconds) could occur. Delays accessing Viewmyfax and User Portal may occur during the maintenance.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted Apr 25, 2023 - 13:24 CDT
Scheduled
Vitelity Service Affecting Notification
Start Time/Date: 04/25/2023 20:00 Hrs Central End Time/Date: 04/26/2023 00:00 Hrs Central
Maintenance ID: 2286
Description: Vitelity engineers will be working on the network.
Impact: During the maintenance window the applications will restart so brief interruptions to services (several seconds) could occur. Delays accessing Viewmyfax and User Portal may occur during the maintenance.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted Apr 18, 2023 - 16:24 CDT
This scheduled maintenance affected: Customer Portal (Customer Portal, Portal Reporting Tools), SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services), Messaging Services (Inbound Messaging (SMS), Outbound Messaging (SMS), Voicemail Messaging), Fax Services (vFax, Fax Enabled Device, View My Fax Portal), Hosted Servers (Hosted Server(s), Data Center, VitelShield), Ticketing System (Email Communication, Customer Portal Communication), and Vitelity API.