Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 03, 2025 - 16:45 CDT
Scheduled
Vitelity Service Affecting Notification
Start Time/Date: 10/3/2025 16:45 Hrs Central End Time/Date: 10/3/2025 17:30 Hrs Central
Maintenance ID: 1523757
Description: Vitelity engineers need to push an emergency patch to address a faxing issue.
Impact: possible delayed fax inbound and outbound
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted Oct 03, 2025 - 16:41 CDT
This scheduled maintenance affected: Fax Services (vFax, Fax Enabled Device, View My Fax Portal) and Vitelity API.