Vitelity Maintenance ID# 2613b 04/24/2024 -(Low Probability) Service Affecting
Scheduled Maintenance Report for Vitelity
Completed
The scheduled maintenance has been completed.
Posted Apr 25, 2024 - 04:00 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 24, 2024 - 22:00 CDT
Scheduled
Vitelity Service Affecting Notification(Low Probability)

Start Time/Date: 04/24/2024 22:00 Hrs Central
End Time/Date: 04/25/2024 04:00 Hrs Central
Backup Date: 05/01/2024 22:00 Hrs Central

Maintenance ID: 2613b

Description: Vitelity engineers will be working on equipment in the Dallas Central Office. This is a continuation of Maint-2613.

Impact: No customer impact is expected.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
Posted Apr 16, 2024 - 13:50 CDT
This scheduled maintenance affected: Customer Portal (Customer Portal, Portal Reporting Tools), SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services), Messaging Services (Inbound Messaging (SMS), Outbound Messaging (SMS), Voicemail Messaging), Ticketing System (Email Communication, Customer Portal Communication), and Vitelity API.