Start Time/Date: July 7th 9pm MT End Time/Date: July 7th 11pm MT
Maintenance ID: 070726
Description: Vitelity will be performing firewall maintenance.
Impact: Access to our portals (portal.vitelity.net, viewmyfax.com) may be briefly interrupted while the updates are deployed. We expect the impact to be minimal as we have redundancies in place to minimize any downtime. Services such as voice and fax should not be impacted.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted Jun 26, 2026 - 15:34 CDT
This scheduled maintenance affects: Customer Portal (Customer Portal, Portal Reporting Tools) and Fax Services (View My Fax Portal).