Start Time/Date: 02/05/2026 17:00 Hrs Central End Time/Date: 02/05/2026 21:00 Hrs Central Backup Date: 02/06/2026 17:00 Hrs Central
Maintenance ID: 3063
Description: Vitelity will be performing some backend server updates.
Impact: no expected customer impact.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted Feb 04, 2026 - 15:26 CST
This scheduled maintenance affects: Customer Portal (Customer Portal, Portal Reporting Tools), Ticketing System (Email Communication, Customer Portal Communication), and Vitelity API.