Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 04, 2025 - 20:01 CST
Scheduled
Vitelity Service Affecting Notification
Start Time/Date: 11/04/2025 20:00 Hrs Central End Time/Date: 11/05/2025 00:00 Hrs Central
Maintenance ID: 3003
Description: Vitelity engineers will be migrating inbound23.vitelity.net and inbound41.vitelity.net to new hardware.
Impact: Estimated downtime 10 minutes for customers that are assigned to inbound23.vitelity.net and inbound41.vitelity.net. Active voice calls will drop and inbound calls will fail while server is being moved.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted Oct 28, 2025 - 16:53 CDT
This scheduled maintenance affected: SIP Trunking (Inbound Calling).