Vitelity Maintenance ID# 3020 12/09/2025 - Service Affecting

Scheduled Maintenance Report for Vitelity

Completed

The scheduled maintenance has been completed.

Posted Dec 10, 2025 - 00:00 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 09, 2025 - 20:01 CST

Scheduled

Vitelity Service Affecting Notification

Start Time/Date: 12/09/2025 20:00 Hrs Central
End Time/Date: 12/10/2025 00:00 Hrs Central
Backup Date: 12/10/2025 20:00 Hrs Central

Maintenance ID: 3020

Description: Vitelity engineers will be migrating the following subnets to new hardware:

inbound35.vitelity.net 66.241.99.208
inbound36.vitelity.net 66.241.99.194
inbound37.vitelity.net 66.241.99.108
inbound38.vitelity.net 66.241.99.106
inbound39.vitelity.net 66.241.99.111
inbound44.vitelity.net 66.241.99.144
inbound49.vitelity.net 66.241.99.233

Impact: The estimated downtime is 10 minutes for customers that are assigned to above listed servers as they are moved. Active inbound and outbound calls using these servers will be dropped, and new call attempts will fail while the servers are being moved. Calls on other servers will not be impacted.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Posted Dec 08, 2025 - 17:05 CST

This scheduled maintenance affected: SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services).