Vitelity Maintenance ID# 2622 04/23/2024 -(Low Probability) Emergency Service Affecting
Scheduled Maintenance Report for Vitelity
The scheduled maintenance has been completed.
Posted Apr 24, 2024 - 02:00 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 23, 2024 - 21:00 CDT
Vitelity Service Affecting Notification (Low Probability)

Start Time/Date: 04/23/2024 21:00 Hrs Central
End Time/Date: 04/24/2024 02:00 Hrs Central
Backup Date: 4/24/2024 21:00 Hrs Central

Maintenance ID: 2622

Description: Vitelity engineers will be making emergency repair to a standby server.

Impact: No customer impact is expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
Posted Apr 23, 2024 - 11:45 CDT
This scheduled maintenance affected: SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services) and Fax Services (vFax, Fax Enabled Device).