Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 14, 2026 - 22:00 CDT
Scheduled
Vitelity Maintenance Notification
Start Time/Date: 05/14/2026 22:00 Hrs Central End Time/Date: 05/15/2026 04:00 Hrs Central Backup Date: 05/15/2026 22:00 Hrs Central
Maintenance ID: 3131
Description: Vitelity will be performing some server diagnostics on a backup SBC. No customer impact is expected.
Impact: No expected customer impact.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Posted May 14, 2026 - 16:02 CDT
This scheduled maintenance affected: SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services) and Vitelity API.