Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 14, 2023 - 21:01 CDT
Vitelity Service Affecting Notification
Start Time/Date: 06/14/2023 21:00 Hrs Central End Time/Date: 06/15/2023 01:00 Hrs Central
Maintenance ID: 2330
Description: Vitelity engineers will be performing regular maintenance on the network. Details are being formalized and will be posted on the web portal shortly.
Impact: Legacy voicemail inboxes will have a generic recovery email message when first viewing after release. This can be ignored and deleted by customer. Additionaly, certain features of customer-facing applications could have brief disruptions but are expected to recover within a matter of seconds.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.