Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 21, 2023 - 17:00 CDT
Scheduled
Vitelity Service Affecting Notification (Low Probability)
Start Time/Date: 08/21/2023 17:00 Hrs Central End Time/Date: 08/21/2023 21:00 Hrs Central
Maintenance ID: 2373
Description: Vitelity Engineers will be working on back end servers.
Impact: No impact is expected.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted Aug 21, 2023 - 12:26 CDT
This scheduled maintenance affected: Customer Portal (Customer Portal, Portal Reporting Tools) and Ticketing System (Email Communication, Customer Portal Communication).