Vitelity Maintenance ID# 3089 03/12/2026 -(Low Probability) Service Affecting

Scheduled for Mar 12, 20:00 CDT - Mar 13, 00:00 CDT

Scheduled

Vitelity Service Affecting Notification (Low Probability)

Start Time/Date: 03/12/2026 20:00 Hrs Central
End Time/Date: 03/13/2026 00:00 Hrs Central
Backup Date: 03/17/2026 20:00 Hrs Central

Maintenance ID: 3089

Description: Vitelity engineers will be updating the customer portal to show the correct whitelist recommendations.
We need to update hardcoded IPs and subnets in the customer portal.

Where IP is 64.2.142.93 will be updated to 66.241.96.93

Where IP is 64.2.142.90 will updated to 66.241.96.90

Where a range of subnets is given, will be replaced with the following:

66.241.96.0/24
66.241.97.0/24
66.241.99.0/24
66.241.100.0/24
66.241.107.0/24
66.241.109.0/24
66.241.111.0/24
140.239.143.0/24
207.166.136.0/24
207.166.137.0/24
207.166.138.0/24
206.144.16.32/27

Impact: No customer impact expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Posted Mar 09, 2026 - 17:30 CDT

This scheduled maintenance affects: Customer Portal (Customer Portal, Portal Reporting Tools) and SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services).