We are continuing to monitor for any further issues.
Posted Nov 20, 2024 - 14:24 CST
Monitoring
Work has completed and been tested successfully. We are continuing to monitor the results.
Posted Nov 20, 2024 - 14:24 CST
Update
Vitelity will be performing emergency maint to address at 14:00 Hrs Central to address. No expected additional customer impact.
Posted Nov 20, 2024 - 14:07 CST
Identified
Vitelity teams are aware of issues with certain legacy API calls failing. Our team is performing an emergency maintenance to resolve this as quickly as possible. Further updates will be provided shortly. Thank you for your patience.
We will continue to keep status.vitelity.com updated with the progress details. Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket.
Please do not respond to this email address as it is not monitored.