Vitelity Maintenance ID# 2437 10/31/2023 - (Low Probability)Service Affecting
Scheduled Maintenance Report for Vitelity
The scheduled maintenance has been completed.
Posted Oct 31, 2023 - 14:15 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 31, 2023 - 12:15 CDT
Vitelity Service Affecting Notification

Start Time/Date: 10/31/2023 12:00 Hrs Central
End Time/Date: 10/31/2023 14:00 Hrs Central

Maintenance ID: 2437

Description: Vitelity engineers will be pushing a code fix for the API to correct timestamps in user portal and

Impact: No impact is expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
Posted Oct 31, 2023 - 12:14 CDT
This scheduled maintenance affected: Customer Portal (Customer Portal, Portal Reporting Tools), Fax Services (vFax, Fax Enabled Device, View My Fax Portal), and Vitelity API.