Service Update Notification // Date 01/07/26

Incident Report for Vitelity

Resolved

Hi!

We will be updating the maintenance and outage FROM and REPLY TO email addresses on January 7, 2026 to status@notifications.inteliquent.com and noreply@notifications.inteliquent.com

Please be sure to whitelist this address and/or add to your contacts to not miss any notifications.

Please do not reply to this email as it is unmonitored. If you have questions, please log into your portal and submit a support ticket or call +1-888-898-4835.

Thank you,

Vitelity Network Operations Center

Posted Dec 15, 2025 - 12:35 CST

This incident affected: Customer Portal (Customer Portal, Portal Reporting Tools), SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services), Messaging Services (Inbound Messaging (SMS), Outbound Messaging (SMS), Voicemail Messaging), Fax Services (vFax, Fax Enabled Device, View My Fax Portal), Hosted Servers (Hosted Server(s), Data Center, VitelShield), and Vitelity API.