Vitelity Notification - VitelShield Inaccessible

Incident Report for Vitelity

Resolved

This incident has been resolved.

Posted Apr 13, 2026 - 16:27 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 23, 2026 - 14:03 CDT

Identified

Vitelity teams are currently investigating reports of VitelShield not being accessible for some customers with virtual hosted servers. All appropriate teams are actively engaged. We will continue to keep status.vitelity.com updated with the progress details.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket.

Please do not respond to this email address as it is not monitored.

Thank you,
Vitelity Network Operations Center.

Posted Mar 18, 2026 - 11:33 CDT

This incident affected: Hosted Servers (VitelShield).