Vitelity Maintenance ID# 2569 03/02/2024 - Service Affecting
Scheduled Maintenance Report for Vitelity
The scheduled maintenance has been completed.
Posted Mar 03, 2024 - 00:00 CST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 02, 2024 - 20:00 CST
Vitelity Service Affecting Notification

Start Time/Date: 03/02/2024 20:00 Hrs Central
End Time/Date: 03/02/2024 23:59 Hrs Central
Backup Date: 03/03/2024 20:00 Hrs Central

Maintenance ID: 2569

Description: Vitelity will be working on the voice network.

Impact: The service will be unavailable for 10 to 30 minutes during the maintenance window. Some messages thru will be lost during this unavailable timeframe. The Messaging API will NOT be affected.

While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center
Posted Feb 27, 2024 - 11:26 CST
This scheduled maintenance affected: Messaging Services (Inbound Messaging (SMS), Outbound Messaging (SMS)).