Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 02, 2024 - 20:00 CST
Scheduled
Vitelity Service Affecting Notification
Start Time/Date: 03/02/2024 20:00 Hrs Central End Time/Date: 03/02/2024 23:59 Hrs Central Backup Date: 03/03/2024 20:00 Hrs Central
Maintenance ID: 2569
Description: Vitelity will be working on the voice network.
Impact: The service messaging.vip will be unavailable for 10 to 30 minutes during the maintenance window. Some messages thru messaging.vip will be lost during this unavailable timeframe. The Messaging API will NOT be affected.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.