Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 14, 2024 - 22:00 CST
Scheduled
Vitelity Service Affecting Notification (Low Probability)
Start Time/Date: 02/14/2024 22:00 Hrs Central End Time/Date: 02/15/2024 04:00 Hrs Central
Backup Date: 02/21/2024 220:00 hrs Central
Maintenance ID: 2546
Description: Vitelity engineers will be working on the voice network.
Impact: Due to the use of redundant server topology, no impact is expected.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted Feb 09, 2024 - 17:10 CST
This scheduled maintenance affected: SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services), Messaging Services (Inbound Messaging (SMS), Outbound Messaging (SMS), Voicemail Messaging), Fax Services (vFax, Fax Enabled Device, View My Fax Portal), and Vitelity API.