Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 14, 2025 - 17:00 CST
Scheduled
Vitelity Service Affecting Notification
Start Time/Date: 1/14/2025 17:00 Hrs Cenral End Time/Date: 1/14/2025 21:00 Hrs Central Backup Date: 1/8/2025 17:00 Hrs Central
Maintenance ID: 2786
Description: Vitelity engineers will be working on the system.
Impact: No expected customer impact.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted Jan 10, 2025 - 13:11 CST
This scheduled maintenance affected: Customer Portal (Customer Portal, Portal Reporting Tools), SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services), and Vitelity API.