Vitelity Incident Notification // Outbound Call Failures

Incident Report for Vitelity

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 01, 2026 - 12:35 CDT

Investigating

Vitelity teams are currently investigating reports of outbound call impairment for some customers. All appropriate teams are actively engaged. We will continue to keep status.vitelity.com updated with the progress details.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket.

Please do not respond to this email address as it is not monitored.

Thank you,
Vitelity Network Operations Center
Posted Jul 01, 2026 - 12:29 CDT
This incident affects: SIP Trunking (Outbound Calling).
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