A fix has been implemented and we are monitoring the results.
Posted Jul 04, 2026 - 19:10 CDT
Investigating
We are investigating an issue with outbound calls placed through the SBC 66.241.96.93. Our legacy SBC 64.2.142.93 and outbound.vitelity.net are alternatives you can use that are confirmed up.
Posted Jul 04, 2026 - 18:48 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 01, 2026 - 12:35 CDT
Investigating
Vitelity teams are currently investigating reports of outbound call impairment for some customers. All appropriate teams are actively engaged. We will continue to keep status.vitelity.com updated with the progress details.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket.
Please do not respond to this email address as it is not monitored.
Thank you, Vitelity Network Operations Center
Posted Jul 01, 2026 - 12:29 CDT
This incident affected: SIP Trunking (Outbound Calling).