Vitelity Status - Vitelity Maintenance ID# 2587 03/26/2024

Vitelity Maintenance ID# 2587 03/26/2024 - Service Affecting

Scheduled Maintenance Report for Vitelity

Completed

The scheduled maintenance has been completed.

Posted Mar 27, 2024 - 00:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 26, 2024 - 20:00 CDT

Scheduled

Vitelity Network Operations Center

Start Time/Date: 03/26/2024 20:00 Hrs Central
End Time/Date: 03/27/2024 00:01 Hrs Central
Backup Date: 03/28/2024 20:00 Hrs Central

Maintenance ID: 2587

Description: Development will be performing system updates to the customer portal. The API and documentation will be updated to include additional search parameters.

Impact: The customer portal and API requests may experience delayed responses throughout the duration of the maintenance.

While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.

Please do not respond to this email address as it is not monitored.

Thank you,

Vitelity Network Operations Center

Posted Mar 19, 2024 - 14:22 CDT

This scheduled maintenance affected: Customer Portal (Customer Portal), SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services), Messaging Services (Inbound Messaging (SMS), Outbound Messaging (SMS)), Fax Services (vFax, Fax Enabled Device, View My Fax Portal), and Vitelity API.