Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 29, 2022 - 05:00 CDT
Scheduled
Vitelity Service Affecting Notification
Start Time/Date: 09/29/2022 5:00 Hrs Central End Time/Date: 09/29/2022 5:30 Hrs Central
Maintenance ID: 2114
Description: Vitelity Engineers will be performing emergency maintenance to replace a faltering core switch.
Impact: Services will be impacted while this switch is being replaced. Engineers will strive to make this impact as brief as possible, and will likely be less than the full window posted.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted Sep 28, 2022 - 11:50 CDT
This scheduled maintenance affected: SIP Trunking (Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services), Fax Services (vFax, Fax Enabled Device), Hosted Servers (Hosted Server(s), Data Center, VitelShield), and Vitelity API.