Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 04, 2022 - 23:00 CDT
Scheduled
Vitelity Service Affecting Notification
Start Time/Date: 05/04/2022 23:00 hrs Central End Time/Date: 05/04/2022 23:30 hrs Central
Backup date 05/05/2022 13:00 hrs Central
Maintenance ID: 1983
Description: Vitelity network is being upgraded to allow custom header identity headers for stir/shaken.
Impact: Ability to pass custom headers if authorized.
While it is important to perform maintenance such as this to ensure the quality of our service, Vitelity takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket and reference the maintenance ID.
Please do not respond to this email address as it is not monitored.
Thank you,
Vitelity Network Operations Center
Posted Apr 26, 2022 - 16:51 CDT
This scheduled maintenance affected: Customer Portal (Customer Portal), SIP Trunking (Outbound Calling, International Calling), and Vitelity API.